Making Quality Cool Again
I stumbled across an interesting article in Quality Digest called "We Gotta Make Quality Cool Again", written by industry expert Mike Micklewright from January 2011.
If you have 5 minutes, give it a read: https://www.qualitydigest.com/inside/quality-insider-column/we-gotta-make-quality-cool-again.html
Fast forward eight and a half years. Is his message still true? Is a real "Quality" success story still a thing of the past? What are you doing to make quality cool in your organization?