One minute from Dr. Deming on management focus

Beth SBeth S PQ Systems Employee
in Quality Discussion
From the PQ archives, here's a timeless treasure. View this one-minute clip from Dr. Deming to be reminded where to focus. Do you agree?


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Comments

  • Anne SAnne S PQ Systems Employee
    Continually working to shrink variation (which is to improve a product's dependability and quality) is when the costs go down. I agree some don't see this as most important.
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